Platform

Enterprise Feedback
Management.

A centralised framework for running feedback programmes across large, complex organisations. Multiple markets, multiple languages, multiple departments. One platform, one methodology, one view.

PlatformXP Platform & ServicesAI AnalyticsIntegrationsEnterprise FMData & Security
What is EFM

Feedback management at enterprise scale.

Multi-Market & Multi-Language

Run programmes across dozens of markets simultaneously. Localised surveys, translated dashboards, and regional benchmarking all managed from one platform.

Role-Based Access & Governance

Granular permissions for every level group executives see global KPIs, regional managers see their markets, frontline teams see their touchpoints.

Centralised Programme Management

All surveys, all channels, all data in one place. Consistent methodology across departments with local flexibility where needed.

AI-Powered at Scale

Text analytics, sentiment scoring, and insight cards automatically generated across millions of responses no analyst bottleneck.

Enterprise Reporting

Executive scorecards, board-ready dashboards, automated monthly reports. Every stakeholder gets the view they need, automatically.

Enterprise Security & Compliance

GDPR-compliant across all markets. SSO, IP restrictions, full audit trails, and data residency options for regulated industries.

Enterprise-grade feedback management.

Designed for organisations with complex structures, multiple markets, and high data volumes. Let us talk about your programme.

Talk to our team →