Pricing

Simple, transparent pricing.
No surprises.

Every plan includes full platform access, onboarding, and our hands-on service model. You focus on acting on insights. We handle the rest.

Choose your programme

The right plan for every organisation.

Starter
Custom / quote

For organisations beginning their CX journey. Core feedback collection, dashboards, and NPS programme.

  • Up to 3 feedback channels (email, web, SMS)
  • Real-time dashboard up to 5 users
  • NPS programme with automated alerts
  • White-labeled survey design
  • Monthly performance reports
  • Onboarding & setup included
  • Email support with 48h response
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Most popular
Growth
Custom / quote

For organisations scaling their CX and EX programmes. AI analytics, journey mapping, and 360° data integration.

  • All Starter features
  • Up to 6 feedback channels
  • AI text analytics & sentiment scoring
  • Customer & employee journey mapping
  • CRM and ERP data integration
  • Case management with resolution tracking
  • Quarterly CX strategy consulting sessions
  • Priority support with 24h response
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Enterprise
Custom / quote

For complex, multi-market organisations requiring a fully bespoke programme and dedicated CX partnership.

  • All Growth features
  • All 8+ feedback channels
  • Bespoke AI models & custom KPIs
  • Multi-market & multi-language support
  • Quality CX 360 programme
  • Dedicated CX programme manager
  • Monthly consulting & change management
  • Custom integrations (API, FTP, DB)
  • SLA with 4h response
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Every plan includes

We handle the complexity you handle the growth.

Fully managed onboarding

We set up your entire programme survey design, dashboard configuration, integrations, and team training. No IT resource needed.

Daily implementation & support

Our team handles day-to-day platform management, data quality checks, and continuous optimisation.

CX strategy consulting

Every client gets access to our CX consultants for programme design, journey mapping, questionnaire development, and change management.

GDPR compliance built in

Consent-based data collection, end-to-end encryption, and regular security audits included as standard across every plan.

Paperless operations

Fully digital no printed reports, no physical devices. Environmentally responsible CX management as standard.

Continuous improvement

Regular programme reviews, benchmarking updates, and proactive recommendations as your business grows.